
Your satisfaction is important to us
We welcome the feedback we receive from customers like you so we can improve the car shopping experience. Please tell us more about your dealership visits and if you have any questions or concerns that have not yet been addressed.
I have had a great experience from Willis Cadillac from the beginning. They keep in contact and make sure you're satisfied well after your purchase. They have a state of the art Service Dept. Quick and efficient!
Excellent service. Customer relationships were outstanding
Very Personable and helpful. They made me feel like part of the family! Thank You!!
Our purchase of a used XT5 was a very pleasant business transaction, no stress or pressre
Dylan in service always takes care of me and is candid with all answers to questions I have.
Very excellent service and very pleasant folks to work with
My service advisor was very helpful and knowledgeable. He didn't brush off any of my concerns and gets to the root of the problem.
We enjoyed our salesman & staff, did well to take care of us, will enjoy our Cadillac.
they picked up my car at my place of work while dropping off a loaner vehicle. Video of my car before repairs. Brought car back to my place of work. Drove it home like it was a car off their lot, clean and like new.
Just had our XT5 serviced. The dealership has a valet service. They came to our residence, left a loaner and brought the car back home. Great service.
Hard to believe, but I drive from Omaha. Customer service is great.
Service rep, Rebecca, was excellent. Kept me informed and very helpful. Repair was completed. I'll have to drive my Cadillac a bit before I see how well the problem was resolved.
Rebecca did a good job and was patient when I was determining tire solution
We purchased a used minivan and they were fantastic to work with! Dylan worked hard to provide the lowest interest he could find which had a HUGE impact on our monthly payment! Brad, our salesman, has sold our family multiple vehicles, and he has earned our business! Willis went above and beyond on touch ups we requested and even came to our house to pick up the vehicle and gave us a loaner while touch ups were done. No one can beat them!
Sent video of services done and were very professional in the way they interacted with us
I appreciate the valet service for maintenance. I live 20 miles from dealership so it makes it easy to use dealer for service
I'm completely pleased with the vehicles I have purchased from Willis Cadillac and the service they receive. It has always been a good experience. Today's service for our XT5 was another. I received a new service advisor as my former moved to a different Willis store. Rebecca is fine. It will be another great experience. Willis and Cadillac are my choices for years to come.
Friendly, helpful staff. Went above and beyond to get me a great deal.
Always a good place!
Excellent service advisor And work completed as requested.
Website was easy to navigate. Sales wasn't pushy. They communicated with the method of my choice and they made it was to schedule times to get my truck appraised and schedule a test drive.
We were very well taken care of, as always.
We had never dealt with Willis before and that is unfortunate. It was a very positive experience. Very friendly, easy to work with and very accommodating. We try to work with them again sometime.
The salesman was professional and answered all my questions. He is definitely an asset to your business.
Willis Cadillac has been Second to None in Quality Service.
ARE YOU READY TO RECEIVE THE ELITE TREATMENT?
Call Willis Cadillac Today 855-664-1590
Send Us A MessageWelcome to Willis Cadillac
Thank you for making your way to Willis Cadillac, your certified Cadillac dealer serving drivers throughout Des Moines and the surrounding areas. At our dealership, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Willis Cadillac in Des Moines today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 855-664-1590.