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We welcome the feedback we receive from customers like you so we can improve the car shopping experience. Please tell us more about your dealership visits and if you have any questions or concerns that have not yet been addressed.
Have always had great service at Willis, this time there were a couple of hiccups, but most importantly my service advisor was responsive and understanding, and all was set right quickly. Will certainly bring my vehicles here in the future.
I recently had an exceptionally positive experience purchasing a vehicle. My sales consultant, Sterling, demonstrated a high level of care and professionalism, meticulously guiding me through the entire process to ensure it was seamless and straightforward. The approach was devoid of any pressure or obligatory upselling, which was greatly appreciated. The entire team at the dealership was welcoming and conducted themselves with utmost professionalism. For those in the market for a new Cadillac, I strongly recommend engaging with Sterling at Willis Cadillac for a superior buying experience. My sincere thanks to the team for their outstanding service and for facilitating such a remarkable experience.
Top notch quality service with very friendly staff!!
KERRY IS THE GOAT!!! I had an amazing experience from start to finsh. Everyone was SO NICE! Do not mess around with other dealerships just go to WILLIS! THANK YOU GUYS
I recently purchased a vehicle from Willis Cadillac. The whole process was great. My sales person was knowledgeable, pleasant, and not pushy at all. Called the day after to make sure that everything went as well (it did). The day of the sale went quickly (I was in a hurry) and I met with someone to talk about the vehicle features and he also helped configure certain features to me personal preferences. I also met with someone who explained to me the services they provide post sale (cargo management systems, etc.) and how to contact them down the road if there was something I was interested in adding. Everything was great. Strongly recommend Willis ( specifically Quinn, Clay, and Troy) if you are looking for a vehicle.
Great experience! My service person was knowledgeably and took perfect care of my car and in keeping me informed. Appreciate all his help.
ordered a part
In addition to being helpful, friendly, organized, efficient, they have just outstanding service!
Dylan did a great job in a difficult situation, was patient and understanding of my service needs. Once parts arrived completed in a timely and fast manner. Much appreciated. Thanks
Professional, efficient, clean and organized!
Very helpful from the beginning & they diagnosed the problem in about 20 minutes.
Willis is a great dealership.
Willis Cadillac is efficient, gracious and professional. My qualities for choosing business partners.
Friendly yet professional staff with excellent product knowledge.
Great service!!! Definitely would recommend.
I worked with Sterling for an out of state purchase. The whole process was straightforward. He was upfront with pricing and low pressure. When I got to the dealership, everything was ready and I was on the road quickly. Highly recommend.
The whole process was easy. Dylan is great, very professional.
A courteous appointment booking department, a competent service writer, the repair work was completed as requested and the car was washed when returned to me. What more could anyone ask?
Always love the free pick up and drop off service!
The staff is the best and has prompt service with a smile. Love their service.
Need my Escalade serviced. James was awesome. Fast Friendly service. A++
Tell me about exceptional services from planning to driving out of the dealership! Could it get better than at Willis Cadillac? Sterling was just amazing. I was pleasantly surprised how he jumped on my order and I had my escalade delivered earlier than I anticipated. I almost did not believe him when he called and told me the vehicle was here! When we walked into the dealership, my wife could hardly catch her breathe when she saw the escalade in the display room, with the lovely signs “ I love my Cadillac”. She had to take those home with her—she soo liked them! The entire experience in the dealership was with class! I just forgot the name of our dear friend who walked us through the paperwork and finances. So professional! We loved how he talked to us about his own escalade with so much passion in his voice. Then Eddy nailed it with the techy stuff, patient and detailed. Well, all these explains why we are stuck with Willis. Thanks for the wonderful experience!
The BEST-so professional-so cordial-so accommodating-great service. Thanks
Service advisor was ready and professional. Service was completed quickly.
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Welcome to Willis Cadillac
Thank you for making your way to Willis Cadillac, your certified Cadillac dealer serving drivers throughout Des Moines and the surrounding areas. At our dealership, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Willis Cadillac in Des Moines today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (515) 253-9600.