Great experience with Service Advisor Kevin Sargent and Technician Chris Donahue.

Melanie Mueller was our cadillac salesperson. She was very knowledgeable and patient...she spent the entire day with us to ensure that we were happy and had the vehicle that best suited us! All the staff went out of their way to ensure our buying experience was a pleasurable , no hassle and enjoyable day...after the sale they went through the car with us and each and every defect no matter how big or small(ours were very small) were corrected to new status...a person spent an hour going over the car explaining all the features and helping with the little things like Seat memory and such....Thankyou Melanie and the staff for making this the BEST car purchase of our lives...the Willis group will have ALL of our business going forward! Mike and Amy Perry

On my last visit to Willis, I dropped it off to get routine service done on my car. One of their technicians made a mistake and damaged my car. They loaned me a vehicle and fixed everything like new. I couldn't be more pleased with how Willis handled the situation.

Great experience at Willis. I highly recommend them.

The service department employees are always the best. They are professional, kind, and so thorough.

Excellent service and very nice people to work with.

We had a very good experience working with Melanie Mueller. She was very professional and we did not feel pressured at any time. This was by far the best experience we have had buying a new car.

Mike M in the collision center went above and beyond regarding my recent visit! He collaborated with the service department and fixed my issue! Deenee Amedeo was there to ensure that everything went smoothly! Amazing customer service team!

Good people and place to work with

Willis Cadillac has to be the best dealership I have ever experienced! Everyone went above and beyond (Kyle, Sterling and Deene) in the whole process. I have experienced local/nearby dealerships from BMW, Ford, Porsche, Dodge, Audi, and Volkswagen... and Willis superseded my expectations. The only issue I may have had, is driving into the parking AREA.... where there was a plethora of 'other' car manufacturers that is within the WIllis group..... I was afraid I might change my mind...LOL. It's nice to know where I will purchase my next car again!

Incredibly professional and friendly staff. Great inventory and quick buying process

Willis Cadillac has to be the best dealership I have ever experienced! Everyone went above and beyond (Kyle, Sterling and Deene) in the whole process. I have experienced local/nearby dealerships from BMW, Ford, Porsche, Dodge, Audi, and Volkswagen... and Willis superseded my expectations. The only issue I may have had, is driving into the parking AREA.... where there was a plethora of 'other' car manufacturers that is within the WIllis group..... I was afraid I might change my mind...LOL. It's nice to know where I will purchase my next car again!

Great and friendly staff who are transparent with their vehicles and only want the best for their customers.

Willis has always done a good job taking care of our 2010 SRX for 12years. Although we had quite a few issues with the SRX in the beginning it was always handled quickly, and the valet service is excellent.

Best place to buy and get your car serviced

I had a tire losing air. I didn’t have an appointment but was in the area of Willis. I stopped to see if they could help me. They were busy with appointments but still took the time to help me out. They fixed it in less than an hour.

Dylan and the entire Willis team is wonderful! Everyone is always friendly and knowledgeable which makes servicing my Cadillac a breeze. I wouldn't go anywhere else!

Polite, responsive n professional. Sales person easy n down to earth to communicate w us. Honest n open about car. Financial business person took much time AFTER closing to explain n answer questions.

Planning a road trip to the Pacific Northwest starting Saturday. Tuesday evening noticed what appeared to be a transmission leak. Called Willis Wednesday morning about leak to see if they could schedule a last minute maintenance check. They asked me to bring DTS in and will see if they can look at it but no promises as they were booked out at least two weeks. Thursday morning they called and had diagnosed the problem, a bad water pump. Said they should be able to get it fixed late Thursday. Friday morning they called and informed me the repairs are completed and car is ready for the trip. Very much appreciated their assistance during these times when the techs are overwhelmed with jobs. They all came through for us, thank you.

Service department is excellent. Very happy with the work.

I want to thank Alex Wilson for all his help from ordering the car, and going further when we changed our minds and switched models. A very complex transaction handled extremely well. This is our third car we have bought from Willis and customer service is top priority. Thank you Alex and all the Willis people behind the sales for a great experience.

fast and easy buying experience on a nice clean used suv

The service of our Cadillac XT5 at Willis Automotive met my expectations. It was completed promptly and thoroughly. Service personnel were friendly. The customer lounge is great (and even has complimentary beverages).

Every time I go to Willis there wonderful to work with. Great service and great work on my automobile.

Recently bought a 2015 Buick Enclave from Willis in June 2022. Worked with Sales Member, Sales Manager, Finance and their Auto Service Technicians as we worked out this purchase. All of the people I worked with at Willis took care of us, met our needs, answered questions and were professional. Appreciate working with them, enjoying the new vehicle and will definitely shop at Willis again. Thanks You!