Customer Reviews
Kevin did an awesome job with communicating the service progress!!
Called with a heating problem and they fit me in without an appointment .
Very good dealership to work with. Everything went very smooth on the experience. Very responsive and the transaction went very quick.
Great job. Everything went smooth honest, straightforward, easy to work with, highly recommend, would buy there again
Great buying experience, fair price, friendly employees
Had my car in for oil change and tire rotation. Sat for 80 minutes in their very pleasant and stocked with beverages waiting area. Car was washed and inside cleaned. Very pleased.
The way car buying should be. Everything was simple from start to end
Great Company, please to do business with!
Great service, very friendly staff. Total very enjoyable experience
Exceptional service. Being a senior citizen and widow for several years, I rely on Willis Cadillac to determine the right service for my vehicle with honesty and integrity. They have shown both along with patience.
Really good people work their.
Dan Berry, my salesman, was so patient & easy to work with. The entire Willis Cadillac team was amazing ? in fact, it was probably the best car-buying experience I have ever had!
When I take my car into Willis Automotive and Dylan (Service Advisor) is always very professional and listens to me. Dylan takes care of my vehicle service needs and follows through and keeps me updated on my car being serviced. I highly recommend Willis Automotive for all your vehicles service needs!
Willis went above and beyond both during the sales process and after the sale!! Their communication was exceptional during the entire process. Adam was a rock star salesman!!
Very satisfied with everyone who helped us. They explained all the features very well!
Friendly service, process was is fastest around. Would definitely purchase there again.
Willis collision repaired my vehicle that was in an accident. They communicated well, did fantastic work and got it done quick.
The staff at Willis have my most valued trust. They make me feel like a valued customer
About a week ago my wife called Willis while driving to work because she had a low tire pressure light come o . Was told they didn’t have anything open until October 19th. When asked the scheduler spoke with the service advisor Dylan (the only one my wife will schedule with). He said to tell her to bring the car and they would fit her in. Dylan treated my wife with nothing but respect. Asked her what was going on, took the keys made and sure she had a ride to work. She went in thinking she’d be buying a new tire but they were able to just do a repair. Dylan has always been great every time he has taken care of us. Honestly he’s the only reason why we keep coming back.
Michael Jach Has taken care of my car and truck as if it was his own kept me informed at all times. Anything I wanted taken care of was. He does an excellent job. If you want things done and done right you need to take it to Willis auto campus.
Great experience with Service Advisor Kevin Sargent and Technician Chris Donahue.
Melanie Mueller was our cadillac salesperson. She was very knowledgeable and patient...she spent the entire day with us to ensure that we were happy and had the vehicle that best suited us! All the staff went out of their way to ensure our buying experience was a pleasurable , no hassle and enjoyable day...after the sale they went through the car with us and each and every defect no matter how big or small(ours were very small) were corrected to new status...a person spent an hour going over the car explaining all the features and helping with the little things like Seat memory and such....Thankyou Melanie and the staff for making this the BEST car purchase of our lives...the Willis group will have ALL of our business going forward! Mike and Amy Perry
On my last visit to Willis, I dropped it off to get routine service done on my car. One of their technicians made a mistake and damaged my car. They loaned me a vehicle and fixed everything like new. I couldn't be more pleased with how Willis handled the situation.
Great experience at Willis. I highly recommend them.
The service department employees are always the best. They are professional, kind, and so thorough.