Welcome to Willis Cadillac

Always a great experience.

Dylan (and everybody there) has taken great care of my CT4 since I purchased @ Willis Cadillac. Always in and out, and they are always happy to work around my crazy schedule. Wouldn't take it anywhere else.

I would like to give Dylan Scheurmann, Service Advisor at Willis Cadillac, a big “thank you” for taking excellent care of my car on 5/29/24. Dylan discussed with me that day the various items that would be checked and serviced so that I would know what to expect. He also arranged a complimentary car wash after the inspection and work was completed. Thank you, Dylan! Pat Orban

Have been a customer for over 25 years picked up an XT5 yesterday excellent experience as usual from sales finance and walk through...

Quick, Friendly, Efficient

Spencer and the Willis Cadillac Team did an awesome job! Spencer stayed in contact with me and let me know when the vehicle I wanted arrived. He was able to work with my needs and get the job done. I had a very busy schedule that day and everyone made sure I was in and out with my new car in less than 20 minutes. Will do business with them again

We had the pleasure of purchasing a vehicle from Deenee Amodeo. She listened to our needs, advised us on options, she checked in with us and was not a high pressure sales person. When our credit union interest rate went up, because we had gone over the pre approval timeframe, Deenee worked with the finance department to beat the new interest rate. Eight days after we got our SUV someone scratched our vehicle. I worked with Conner Janning, the collision estimator, in the collision department. He was thoughtful to listen to how the damage occured. He was knowledgeable and explained that part of the job may need more than buffing out. Conner called me to review the buffed out portion to determine if I wanted more work done before doing extra work and costing more money. I was surprised at how great my SUV looks again. I am thankful for the care Conner and the rest of the staff took with my vehicle.

The team at Willis Cadillac was super helpful and nice in getting my wife into a beautiful certified preowned vehicle. They negotiated fairly and stayed late on a Saturday night to make sure we were fully informed and well cared for. We would recommend the Willis dealership to any of our friends and family. Thank you, Andrew, Bill and to all that helped us. Brad and Susie

Willis has really impressed me as a dealership! They have really gone above and beyond.

Great customer service. Very welcoming and handled all my items with great professionalism. Dillon was great to work with on everything.

First rate from start to finish. Drove 4 hours to deal with them over the local slime ball dealership. Was east from the first phone call till I drove away. Would definitely do business with them again.

Fantastic to deal with from start to finish. Drove 4 hours to skip the slimy local dealership. Sterling was great to work with. Will be happy to do business again. Update. While the buying process was great. The rest of the experience has been horrible. It has been over 8 weeks and I still have no title to register the vehicle. I am on my 5th transportation tag at this point with no end in sight. Last time they emailed me a blank tag so I could print them off and date them myself. After calls and emails now I get no answers. I emailed Justin last week and got a call the next day. I was told the title should be in their hands Friday the 8th. After not hearing from them I have attempted 5 phone calls an email and text message and nothing at all. I wrote a check for the vehicle in good faith and this is what a person gets? I bought the car to take my grandson on a vacation. I do not feel that driving an unregistered vehicle across country is a smart thing to do. They know the timeline and do not seem to care a bit. While the buying process was great it would be even better if I could register my vehicle and not get jerked around.

We’ve leased and/ or purchased six vehicles from Willis over the years. They offer exceptional customer satisfaction.

Very good customer service and experience

Sterling was so easy to work with. He was upfront & honest. Would definitely work with him again.

I am so impressed with Willis Cadillac’s service. My Cadillac XT5 had an issue and it was towed to the dealership on a Saturday after they were closed I received a call from Logan in the Service Center before 8am on Monday. I was surprised to hear so soon. He was so nice and friendly and he kept me updated while he contacted the warranty company and as my car was being fixed. This experience made me want to remain a Willis customer. It was one of the smoothest experiences I’ve had with a company.

Always the Best service!

Have been working with Willis Cadillac in Des Moines Iowa for several years and have had a great experience each time. Thanks to DeeNee for all her help. Great sales person.

Willis always takes good care of me. Always very professional, timely & courteous. Just in for a simple oil change & tire rotation. Waited in their nice waiting room. Was done in a little over an hour. Car washed, vacuumed & interior wiped down…..and on my way.

I always have all of my maintenance and repair work on my Cadillac XT5 done at Willis Cadillac. Their service is excellent! They will always go that extra mile for me if necessary.

Aaron Weaver was the perfect person to work with. We traded in and drove away in a brand new XT6. As we drove away my wife and I discussed how positive the entire experience was.

Great staff. Great service. Always treated with respect from all.

Great service and explanation of the car.

Great shop, great service.

Have always had great service at Willis, this time there were a couple of hiccups, but most importantly my service advisor was responsive and understanding, and all was set right quickly. Will certainly bring my vehicles here in the future.